Hospitality Technology, April 9, 2020—COVID-19 Is Making Businesses More Vulnerable Than Ever to Phishing, Smishing and Vishing By Michal Christine Escobar
Over the last few years, hotels have often been a target of cyber criminals. Their databases contain a treasure trove of information that can be very useful on the black market for identity fraud including names, passport or driver’s license numbers, addresses and payment details. Bad actors have numerous ways they try to trick hotel employees into providing them with access to these databases. For example, last year there was a “significant cybercrime campaign targeting hotel front desk systems,” says Steve Tcherchian, Chief Information Security Officer, XYPRO. Why? Because “Front desks are often the busiest part of a hotel, [and] the front desks job is to help people as quickly as effectively as possible, so security ends up being an afterthought.”
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Steve Tcherchian, CISSP, PCI-ISA, PCIP is CEO of XYPRO Technology, a leading provider of mission-critical cybersecurity solutions that protect the digital backbone of industries worldwide. With over 20 years of experience, Steve brings a unique blend of technical expertise, strategic vision, and a customer-first approach that has transformed XYPRO into a top-tier cybersecurity provider, driving record growth and accelerated adoption of its threat detection and compliance solutions across diverse sectors.
A passionate advocate for cybersecurity, Steve is dedicated to demystifying the complexities of the industry and sharing actionable insights on global stages as a sought-after speaker. His contributions extend beyond the podium: as a former member of the ISSA CISO Advisory Council, the X9 Security Standards Committee, the Forbes Tech Council, and as a patent holder, Steve has shaped pivotal cybersecurity standards and innovations that safeguard the world’s most critical workloads.
