Update December 1, 2021
Following our advance preparation procedures, on Friday, March 13, 2020, XYPRO employees began working from home. This working arrangement has proven to be effective and successful, allowing us to continue to fulfil our responsibilities to our clients, while offering a variety of flexible working options to XYPRO employees. Please do not hesitate to reach out to your Account Executive with any questions or clarification requests, or submit a question via our technical Support Portal where you can also view your case history anytime.
March 15, 2020
Following our advance preparation procedures, on Friday, March 13, 2020, 100% of XYPRO employees began working from home until further notice. During this temporary arrangement, we are committed to fulfilling our responsibilities to our clients. We will continue to serve you.
It is an unprecedented situation for all of us and we value your understanding and partnership. As always, please do not hesitate to reach out to your sales representative with any questions or clarification requests, or submit a question via our technical Support Portal where you can also view your case history anytime.
February 25, 2020
We continue to closely monitor developments with respect to the Coronavirus. First and most importantly, we are monitoring the situation and taking the appropriate actions to continue providing our employees with a safe work environment.
The situation is dynamic and we will continue to provide updates as we learn more. XYPRO has a Business Continuity Plan, a global footprint and if necessary, company-wide telecommuting protocols that can be implemented without disruption to our normal business operations. We have exercised these protocols multiple times in the last several years due to the devastating California wildfires. We are confident in our ability to support our customers and employees and we remain committed to providing the superior service and support that our customers have come to expect of our company throughout this situation.